FREE HOSPITALITY WEBSITE REVIEW
We review the public-facing guest journey across mobile usability, booking visibility, room presentation, guest information, trust signals and direct-booking opportunities.
Find out where your website may be creating friction for potential guests
What the review covers
The review focuses on the parts of the website that can influence guest confidence, usability and the route towards a direct booking or enquiry.
Mobile usability
Navigation, readability, button placement and mobile booking access.
Booking journey
How clearly visitors can move from browsing towards checking availability or booking.
Room presentation
Images, descriptions, amenities, occupancy details and room differences.
Guest information
Check-in, parking, breakfast, accessibility, policies, location and common questions.
Trust and credibility
Reviews, business details, contact information, policies and professional presentation.
Direct-booking opportunities
Booking visibility, approved direct-booking benefits, offers and enquiry routes.
What you will receive
Following the review, you will receive a concise assessment of the strongest areas of the website, the main points of friction and the most practical opportunities for improvement.
- Two areas the website currently handles well
- Three priority findings
- Practical recommendations
- A suggested next step
- A clear view of whether targeted improvements or replacement may be more appropriate
The review may be delivered by email, short written report, recorded walkthrough or review call depending on the website and the findings.
Who the review is designed for
The review is designed for independent accommodation businesses with an existing website that may be outdated, difficult to use or no longer supporting the guest journey effectively.
- Independent hotels
- Boutique hotels
- Guesthouses
- Bed and breakfasts
- Serviced accommodation
- Inns or pubs with rooms
- Small aparthotels
- Restaurants with accommodation
It is most useful for established businesses with an existing website that may be outdated, difficult to use or underperforming.
What happens after you submit
01 — We review your website
We assess the public-facing experience without requiring website access.
02 — We identify the priorities
We focus on the issues most likely to affect clarity, confidence or booking progression.
03 — We prepare your feedback
We summarise strengths, friction points and practical recommendations.
04 — We contact you
We send the findings or arrange a short conversation to discuss them.
There is no obligation to purchase a service after receiving the review.
Request your free Hospitality Website Review
Tell us about your business and current website. We will use the information provided to prepare the review and contact you with the findings.
FAQ
Is the review really free?
Yes. The initial public-facing website review is provided without charge.
Do you need access to our website?
No. The initial review is based on the public website as a potential guest would experience it.
Are we required to purchase a service?
No. There is no obligation to proceed with paid work.
Can you review our booking system?
We can assess the visible guest journey into an existing booking platform. A full technical audit of third-party software is not included.
How detailed is the review?
It identifies the strongest initial opportunities rather than providing a complete technical, SEO or marketing audit.
Can you review a website that is still being built?
Yes, provided a public or private preview link is accessible.